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Avast presents live chat support and contains a better customer service team. Kaspersky does not deliver live chat, however they have a much more active community. If you’re having trouble with the software, they shall be glad to assist you. Alternatively, you can send a message or make use of their internet chat. When you’re unsure, you may also ask for a totally free urgent callback.
Avast has got excellent user documentation and a user community, where customers can discuss various issues. It also contains a How-To-Video section with lots of topics. If you’re unsure of how to use the technology, you can also release a ticketed, but Kaspersky’s techlifehacks.net/couch-tuner support staff is usually quick to respond. If you need to get in touch with customer support, you can call all of them or work with live chat. Both firms offer good customer service, but Avast has better phone support.
Kaspersky’s standard antivirus package deal costs $40, while Avast’s is $60. Both companies offer customer service tools including knowledge angles and FAQ sections. Both offer direct help. Moreover, both offer support through a absolutely free client forum. If you require help, you can contact Kaspersky’s help path for assistance. In addition , Avast’s lab test out results are similar to Kaspersky’s.
